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The conversational commerce platform

Conversational Commerce for Every Store

Store360 helps customers discover products, ask questions, compare options, receive personalized recommendations, build their cart, and complete their purchase — in natural language, grounded in real-time store context.

Control center

Every store, every conversation, one view

Live operational visibility, performance tracking, and quick access to the tools teams need to manage the platform.

<>store360DashboardStoresProductsOffersInsightsControl CenterSearchRRSHOPS128live on the platformPRODUCTS4,216live on the platformOFFERS312live on the platformChat volumeConversations per day, this weekDailyToday1,284MonTueWedThuFriSatSunTop store chatsAria Home342Bloom & Co287Nordic Fit221Casa Verde164View all conversations →

Guided shopping, end to end

Discover, compare, decide, buy — in one conversation.

Availability24/7selling and supporting customers

Enhance your storefront without replacing it

Store360 adds a conversational layer over the website, in-store journey, and operating model you already run.

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01

What Store360 Is

The platform

An AI layer over the storefront you already have

Store360 is a conversational commerce platform that adds an AI-powered layer to existing storefronts and customer journeys.

Customers discover products, ask questions, receive recommendations, add items to their cart, and move smoothly through checkout and fulfillment — with every answer grounded in your catalog, policies, and offers.

The opportunity

Browsing was the old default. Guidance is the new one.

Traditional storefronts are built for browsing, but today’s customers expect faster answers, more guidance, and a more interactive way to shop.

Store360 turns static storefronts into guided shopping experiences — without replacing the existing website, in-store journey, or operating model.

02

How It Works

Shopper Experience

Guides customers from discovery to decision, cart building, checkout, and fulfillment through one seamless conversational journey.

Dashboard & Control Center

Gives teams live operational visibility, performance tracking, and quick access to the tools needed to manage the platform.

Store Core

The knowledge and business-configuration layer that grounds every conversation in store context, policies, products, offers, and services.

Commerce Modules

Supports product catalog management, promotional campaigns, and service configuration to improve discovery and conversion.

Insights & CRM Intelligence

Turns customer interactions into actionable analytics, search intelligence, customer profiles, and optimization opportunities.

Fulfillment & Reservations

Connects conversations to order orchestration, reservation flows, pickup, and fulfillment status.

03

Ideal For

One layer, many kinds of storefront

Store360 is designed for:

  • Department stores
  • Specialty retail
  • Travel retail
  • Grocery and deli businesses
  • Restaurants and cafés
  • Pharmacies
  • Home and lifestyle chains
  • E-commerce and omnichannel businesses
04

Business Value

  • 01Increase conversion and basket size
  • 02Sell and support customers 24/7
  • 03Reduce friction from discovery to checkout
  • 04Strengthen customer engagement
  • 05Turn interactions into customer and operational intelligence
  • 06Enhance existing storefronts without replacing them
Take the next step

See Store360 on the storefront you already run

Store360 turns the storefront you already run into a guided, intelligent shopping experience — more responsive, more personal, and ready to convert 24/7. Tell us where you sell and we’ll walk you through it.

  • A working walkthrough, not a slide deck
  • Grounded in your catalog, offers and policies
  • No change to your existing storefront

Request a demo

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